Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. Our anti-bribery and corruption risk assessment program is being progressively launched across our business. We have made the decision to not actively participate in the following external initiatives: Qantas Group Corporate Governance Statement, Modern Slavery and Human Trafficking Statement, Everyone has the right to return home safely, Being a fit, agile and diverse organisation drives innovation and simplicity, Working together in an inclusive manner always delivers the optimal group outcome, Each employee deserves respect, trust and good leadership. What went in the back should have gone in the front. 1 . This policy outlines the expectations that the Council and University Executive have with respect to risk management, and to ensure management can demonstrate that risks in all parts of the University are being identified and managed in a way that is appropriate for the business environment and objectives. Finally, the global financial and economic crisis affects all companies undertaking the international business(Robertson, 2016). Risk Management Policy is framed as per the following regulatory requirements: Companies Act, 2013: Provisions of the Section 134 (3) "There shall be attached to financial statements laid before a company in general meeting, a report by its Board of Directors, which shall include The system integrates the management of risks associated with aviation operational safety; workplace health and safety (WHS); aviation and cyber security; privacy and data governance; environment (including climate change); and business resilience. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. We aim to foster a workplace where people respect and tolerate the rights and differences of others. and Acting Responsibly. "We're expected to do basically the tasks that the Qantas ground services did, but with a lot less numbers and experience," said one worker from an outsourcedcompany used byQantas to manage ground-handling. A third hat has been thrown into the ring in the race for a potential new boss of Qantas as Alan Joyce prepares to step down as chief executive by the end of the year.. click here. Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. A summary of indicators can be found hereOpens in new window We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. "I totally enjoyed my time with Qantas," he said. Qantas maintains it has excellent relations with what the chief executivecalls "our people". The Board has established Committees that are responsible for considering detailed issues and making recommendations to the Board. As cancellations and delays threaten Qantas's reputation with customers and its budget faces challenging conditions, can the airline turn things around? Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he . Mr Evans was the Chief Financial Officer of the Qantas Group from March 2010 to February 2015. The CHESS has responsibility for strategy, policy, systems oversight, monitoring and corporate governance over operational risks of the Qantas Group. CHESS also has oversight of risks associated with regulatory compliance. March 17, 2020 . endobj We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. Gattinoni Business Travel expands footprint following acquisition. "In terms of pilots, of the things that Qantas has done very successfully, because the law allows them to, is that they've acquired or set up subsidiary airline groups," Mr Lucas said. Over six years he helped grow the airlines network across six continents. Thats how we create value for our stakeholders, opportunities for our people and world-class experiences for our customers. Earlier today, Qantas, Australia's flag carrier, said it expected to add 8,500 roles over the next decade, a move that it said represented a signal that the aviation industry was moving into a . Risks do not exist in isolation from other . Qantas takes a proactive approach to managing risks in our supply chain. "But what we're seeing at the moment, we're seeing them occur multiple times in the day. At the heart of our everyday activities are a set of business principles and commitments that ensure fair dealing and protect stakeholder interests. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. 2 0 obj For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. "For pilots, job security is everything," he said. Its constant refrain is that it does what it needs to do to meet its business objectives, compete in a tough market, and remain viable. Scope This policy sets the minimum requirements related to risk management for the Sandvik Group. The same tactics were used with short-haul pilots in the modernisation of the domestic fleet. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI Further detail on our supply chain assurance program can be found in our Modern Slavery Statement. The Group aims to ensure a safe and fair working environment for our people and we also recognise the rights of our employees to freedom of association with unions and collective bargaining. Join Qantas Frequent Flyerorsubscribe to Red Email today. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy including digital, customer products including lounges and inflight as well as food and beverage. 4 0 obj Simulation Technique (Monte Carlo Analysis). As part of our wide-ranging contract with the Australian Government, the Group maintains an open dialogue on a number of issues that directly impact our business, including in relation to human rights. The Board has overall responsibility for the governance of risks. Part of Wallace's remit will be to guide preparations for the company's "Project Sunrise," according to Qantas. "One incident I'm aware of, the ground handlers, they loaded the aircraft incorrectly," one employee said. David will remain as CEO of Qantas Domestic until his departure. Opens in new window, To find out more about how Jetstar is making a difference, |}CWM[]*C:5m6n~5V}xwm]\M^^uwHYc'{{u9+jt4o\>-{67['aN~_aR,X,,EQ+:#W9u^P5B-9;+u A=3I{ ,ymxd1g9f)y>G#|DQaFAFaFAFa.A.a.A.aAaA@ @ @ @ @ @ @ yyx "It was a metaphorical gun to the head," Tony Lucas said. He recalls how, on some flights, he would work alongside staff from a UK Qantas subsidiary, a New Zealand Qantas subsidiary and legacy staff, on different pay and conditions. Under the Qantas Group COVID-19 Vaccination Policyall Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence. Legal Matter Policy; 8. Our sports and arts sponsorships are focused on supporting elite Australian talent and helping our national teams excel in global competitions. Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. Our Supplier Code of Conduct creates clear expectations for suppliers in respect of labour rights and working conditions. Join Qantas Frequent Flyerorsubscribe to Red Email today. stream Qantas staff fear the airline's stellar safety reputation is at risk as pressure from management mounts. And it was only realised it was done the wrong way just before the cargo hold was supposed to be closed.". He is also president of the Australian and International Pilots Association, a voluntary position he holds alongside his job at Qantas. He was Chairman of the International Air Transport Association between July 2012 and June 2013. Opens in new window, To read our Supplier Requirements and find out more about our supply chain, Tip Sheets give additional guidance on specific topics: Policy and Procedure . Famously, on October 29, 2011, Qantas chief executiveAlan Joyce grounded the entire Qantas fleet worldwide, leaving tens of thousands of passengers stranded during an industrial dispute with pilots, engineers and ground-handlers. FY23 Preliminary Final results announcement. And, above all, achieve the highest standards of safety and integrity. Therefore, job security is absolutely paramount, and pilots cherish their job security. Learn more about our Supply Chain Assurance Program (PDF). . "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. They're not the same.". strong corporate governance transparency in reporting. The change will be effective following the AGM on 26 October. It is intended to ensure a consistent approach to risk management throughout the university. Qantas Airways Limited shares are up 1.5% in Tuesday trading as we head into the lunch hour. Investors have been selling this fund manager's shares following the release of a disappointing half-year . Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. Immediately prior to her appointment as Chief Customer Officer, Vanessa was the Executive Manager of Sales and Distribution with responsibility for the airlines revenue through all sales channels including key corporate and agency accounts. In FY22 we engaged external expert advisors to conduct a refresh of the Groups previous saliency assessment. Qantas operates within a Security Management System, a systematic approach to managing security, including the necessary organisational structures, accountabilities, policies and procedures. We are committed to achieving world class environmental performance in all aspects of our business, reducing our emissions footprint, and contributing to the growth of a low-carbon economy. He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. <> Risk management creates and protects value. Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. The occurrence of the above mentioned risks will have the following consequences in the event of their occurrence; The unmanageable increase in fuel prices may force the company to reduce its business operations(Thomas, 2014). More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. Our sophisticated risk assessment utilises known bribery and corruption risk indicators and incorporates the Groups established risk assessment procedures to identify potential risk and, where required, to introduce adequate controls to mitigate that risk. Tony Lucas has been a pilot for 30 years, 27 of those with Qantas, and he has risen through the ranks to become a check and training captain. FY22 continued to present significant challenges for the Group as we navigated our recovery from the widespread impact of the global pandemic. Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. Mr Finch holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. The Qantas Group entered the crisis in better shape than most airlines. The Risk Management Policy serves as a statement of the overall UNCG risk management goals and focus. The policy must also clearly define the roles and responsibilities for managing risks; often in large organizations there is a risk manager who oversees the risk management framework and processes. We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. and Audit Committee, review Qantas Management's establishment and operation (within the risk appetite set by the Board) of an enterprise-wide operational risk management system which is designed to identify, assess, monitor and manage operational risk throughout the Qantas Group in relation to safety, health, environment, security and Nearly every student wishes to succeed in his or her future career, and it is inseparably linked to your competence in research paper writing. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. Naren Kumar was appointed Acting CEO of Qantas International in April 2019. Qantas has an enviable safety record, consistently ranked as either the safest airline in the world or not far from it. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/qantas-staff-far-airlines-reputation-at-risk/101391324, Help keep family & friends informed by sharing this article, Qantas offers discounts after CEO's apology, Australia's biggest drug bust: $1 billion worth of cocaine linked to Mexican cartel intercepted, 'Pincers are closing': Ukrainian forces under pressure as Russians shell roads out of Bakhmut, Four in hospital after terrifying home invasion by gang armed with machetes, knives, hammer, 'We have got the balance right': PM gives Greens' super demands short shrift, Crowd laughs as Russia's foreign minister claims Ukraine war 'was launched against us', The tense, 10-minute meeting that left Russia's chief diplomat smoking outside in the blazing sun, 'Celebrity leaders': Mike Pompeo, Nikki Haley take veiled jabs at Donald Trump in CPAC remarks. The respect of human rights is key to our business practices, and we proactively undertake ongoing human rights due diligence in our operations and across our supply chains. Qantas's early rally lost steam and closed 0.3 per cent lower at $6.515. Under his leadership Qantas has implemented its biggest transformation since privatisation in 1995, renewed its fleet and technology, lifted customer satisfaction to record levels and expanded with new ventures and partnerships. "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". Qantas Group Management The CEO is responsible for the day-to-day management of the Qantas Group, with all powers, discretions and delegations authorised from time to time by the Board. All items in the FY21 Results Presentation are reported on an Underlying basis, unless otherwise stated. Safety, Health, Environment and Security Committee: Antony Tyler (Chair), Alan Joyce, Belinda Hutchinson and Michael L'Estrange. 4.36 QFF follows the Qantas Group risk management practices, policies and procedures. Where we identify an adverse impact that we may have caused, contributed to or be directly linked, we adopt a consultative and measured approach to identify appropriate response options and take action consistent with the guidance provided under the UNGPs. Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. Board Charter View PDF Audit Committee Charter View PDF Compliance, Safety & Responsible Gaming Committee Charter View PDF Risk Management Committee Charter View PDF We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Across our workforce, we maintain an 'informed culture' of safety and security. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. The Qantas Group announced its Chairman succession on 28 June 2018. "As frustrating as it is for passengers, for pilots it means we're working a lot harder to keep the flights on schedule," one Qantas pilot said. In line with the guidance of the UNGPs, the issues were identified applying the lens of the risk of harm to people, and the severity assessed based on the scale, scope and irremediability of each impact. Oversight is maintained through the Boards Audit Committee and Safety, Health, Environment and Security Committee (also known as CHESS). Tinos current portfolio includes Group Finance, Group Procurement, Treasury, Investor Relations and Mergers and Acquisitions. This will have negative impacts on the company profits and may also be an opportunity for the competitors to thrive. Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". We provide high-quality papers covering a wide range of services. "It takes a long time to become a pilot. A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. To find out more about our environmental strategy and performance, With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. Its about taking actions now to ensure we can succeed and grow for the decades ahead: building value for our shareholders; creating great jobs for our people; providing world-class service for our customers; and making a positive impact on the environment and community. As Chief Financial Officer his portfolio included Finance, Strategy, Treasury, IT, Procurement (including Fleet), Investor Relations, Mergers & Acquisitions and the Groups Business Transformation Program. In FY22, we updated this analysis to reference updated climate data, developments in the business, progress in technology and fuel availability as well as regulatory changes. We're in the process of finalising plans for a new program that will see Qantas support and engage employees in contributing to charitable causes that reflect our community strategy. Our people are back at work, millions of customers are safely flying across Australia and around the world, and weve made significant progress on our three-year recovery program. You are . Employees Employees are responsible for looking for opportunities to improve operational efficiencies and optimise outcomes. Oversight is maintained through the assurance activity of Qantas Group Audit & Risk, and ultimately the Audit Committee. Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Prior to joining Qantas Group in May 2002, Lesley held senior executive roles at both Ansett and Air New Zealand. The Company's risk management policy provides the framework to manage the risks associated with its activities. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. There is a large likelihood for the risks facing Qantas Airline to occur. You basically fully commit your life to the job, but your skills are not portable. Qantas recognises that airlines have a role to play in preventing human trafficking and was a key sponsor of theInternational Air Transport Associations June 2018 Annual General Meeting ResolutionOpens external sitethat denounced human trafficking. You'll facilitate risk workshops for strategic projects/initiatives and business as usual activities as required. There's a lot that can go wrong. Contract Engagement, Review and Execution Policy; 4. Alan Joyce says it's "not good enough" thatQantas customers have been been dealing with flight delays, cancellations and lost baggage over the past few months. I am the airline's first responder. Likewise, bullying or any form of occupational violence in the workplace is not tolerated. Qantas Airways Limited ABN 16 009 661 901, Safety, Health, Environment and Security Committee Charter (PDF), Qantas Group Business Practices Document (PDF), Learn more about our Supply Chain Assurance Program (PDF), UN Guiding Principles on Business and Human Rights (UNGPs), International Air Transport Associations June 2018 Annual General Meeting Resolution. As governments are key decision makers of issues that directly impact our business, we invest in building effective and collaborative relationships in order to achieve optimal business outcomes for the Group. Additionally, the attempts to lay off or retrench some workers may result into litigations that will cost the company heavily. As Qantas was betting, the resulting economic damage led the government to intervene and send the dispute to arbitration before the Fair Work Commission, which threw out job security claims being pursued by unions and employees. How to make a disclosure under the Whistleblower Policy. CDP website. Across Australia and around the world, millions of people rely on the Qantas Group to take them somewhere. As a result, we have emerged from the pandemic a stronger and more resilient company. Platinum Asset Management Ltd ( ASX: PTM) The Platinum share price is down 17% to $1.89. Following ongoing discussions with the Department of Home Affairs about the repatriation of deportees who have not been granted asylum by the Australian Government, the Department has updated its Persons in Custody (PIC) form so that airlines are advised whether an individual has outstanding proceedings before a court or tribunal prior to international transportation. ", A Qantas pilot told ABC's Four Corners: "When you mix a safety critical role with a threat of losing your job, then it really only ends in one way. The Group has considered transport of unsuccessful asylum seekers through multiple lenses, including as part of the salient human rights issues assessment undertaken in 2018; a targeted risk assessment inclusive of the impact to our broader stakeholder group; and the Groups capacity and qualification to second guess a complex and comprehensive regulatory and judicial process. GROUP RISK MANAGEMENT POLICY - MAY 2021 Through our streamlined enterprise wide approach to risk management the Audit and Risk Committee is provided with visibility of material risks and our risk mitigation strategies. Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. Prior to that, Vanessa was Senior Vice President for Qantas across the Americas and New Zealand; Executive Manager of Commercial Planning, where she was accountable for network planning and revenue management; and Executive Manager for Product and Service where she oversaw transformation in catering, airports and network aimed at driving better commercial and customer outcomes. The Qantas Groups approach to doing this rests on three pillars: Looking Ahead, Delivering Today, and Acting Responsibly. After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23. Opens in a new window The Groups Business Integrity & Compliance function, reporting to the General Counsel and Group Executive, Office of the CEO, ensures that the Group is best positioned to respond to both the rapidly evolving regulatory environment and shifting societal expectations regarding corporate ethics. The system is recognised globally by the industry as an example of best practice and forms the foundation of our risk management approach. "Unfortunately, that has been usedas a threat to the pilots. J&5^tzbQc>PS0pp"'->]jv-y~:U2Tfpkec *onFDY;ZL6EM.wrmmn>q6_A!0VnBZ[&B X'@0.t/n3U. The S&P/ASX 200 Index (ASX: XJO) airline stock closed yesterday trading for $6.28 per share. This incident can be seen one of two ways:The fact that a supervisor apparently picked up the error before the plane departed could suggest that the Swiss cheese defences are robust. The ability to work under pressure in a highly regulated environment. Third, any lucrative business will attract new competitors. The Board has approved charters for each Committee: Audit Committee Charter (PDF) Nominations Committee Charter (PDF) Remuneration Committee Charter (PDF) Safety, Health, Environment and Security Committee Charter (PDF).