I wish I had seen these reviews prior to ordering from this site. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. With no listing fees and no commission taken when something sells, there's the opportunity to make a good profit. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. do not buy on Mercari. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Question for you: Can I pay or get paid with PayPal? Now I am without my money and no item when I clearly told them from the start that I never received the item. Thank you! Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. So they have denied my return and refund request. Part of their agreement with approved vendors is that these "seconds" cannot be described or sold as a genuine and perfect original. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. E-cigarettes, e-hookahs, or other vaporizing instruments that contain I give this app 1 star and that is being generous. BEWARE BUYERS!!!! You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. You can reach out to the customer support team if you feel that this warning message might be a mistake. No I replied I want my item. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. Please try again tomorrow. To resolve the account suspension issue, you must contact Mercari customer service. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. It is pointless for a buy buyer get rated. No in person customer service response. Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. In the example you give the answer would be NO. 131 of 1948). Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. I dont even know how to find the seller on mercari anymore. I have not taken any action this just happened. Use my situation as a lesson. Check out seller item for sale I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. I think Im done with this site. Easy as that. #m13166668176 for $ 27.00 plus tax and shipping cost. Similar to account setup, listing on Mercari is shockingly fast. If Mercari determines that a listing is You should have received a refund for them misrepresenting it. Avoid sellers whose listings lack enough details about their items. OneShop is a great software to get you started with. I have several items I need to sell. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. After that, sellers can rate the buyers. The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass . Do not be bullied. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. I would also report to BBB, local news, and throw a huge media shit fit about it. Create an account to follow your favorite communities and start taking part in conversations. Mercari Shipping - sell across the United States. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. Mercari executives including John Langerling are millionaires! The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. Oh, and they took out the money the same day I order it. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. Just curious. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. Thankless & they encourage you to literally give things away. ), Items used for identity theft or scammers, Financial products (ex. Add a story to your listing to make it appealing and interesting. I was scammed all the way around and am now out $500. I just got burned on an item with a bad description because they would not approve the return. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. The button fell off as well . Thank you. Yes, it can be worth it to sell on Mercari. Means if item is fake enough to convince u for 3 days you just lost ur money. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Note: For brand-name products, serial numbers or receipts must be Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Mercari doesn't care about the replica sellers. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. They Lump together seller and buyer ratings to deceive you. Sellers get scammed constantly. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. You will need to enter your email and name and come up with a password. 07-05-2014 In comparison to every other online selling site, Mercaris pictures are just awful. And, given your blog is Of course the credit is no good to me because I will never trust the site again. Your submission has been automatically removed because your account is less than one day old. The first approach is to sell off any clutter you may find in your home . When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. Use another means to sell your stuff, if your stuff holds value. The people you talk to on the phone are just the customer service people. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have sold 4 items in a very short time. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Wireless earbuds. This being the case, if the company noticed unusual activity on your account, it would suspend you. Start with a wide shot, and then get closer to show your potential buyer the details of the item. This means the seller did their part. Can you sell fake stuff on Mercari? Coach Purse Note: Flammable or combustible liquids and any other items that require If you've received a warning message from Mercari because you've listed a prohibited item or engaged in any prohibited conduct, then be wary because this can lead to temporary suspensions, account restrictions, or termination, depending on the severity of the warning or number of prior warnings received. I went to customer service and essentially was shut down telling me there was nothing they could do. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Therefore, you should always avoid selling items that are not allowed by Mercari. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. My payment was refunded just like it supposed to be. After 48 hrs, the system allowed me to send an email about the problem. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Thanks Benjamin for posting your experience on Mercari. Be creative but dont give false promises. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. Eager to learn what other sellers are saying about Mercari? So sorry, thats a substantial loss, Etsy is just as bad. I got replica shirt with adidas golf. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. Mercari prohibits the listing or sale of any item that is set forth in the This article will be useful for anyone who wants to do business in this secondhand market. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. I can not do an offer nor accept one now. Dont ever buy from this place buy from a legit marketplace! This is fraud and theft protected by a big platform. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Sellers sign up to Mercari and list their items for free. Measure your clothing item. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. Thank you for this article. What you can sell You can list almost anything that can ship. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. NO.. That is a yard sale handbag . Another situation the seller did not send I cancelled and got the refund. Really? At the cost of those of us that have not stood up and challenged them. I have the legal right to do so, although Mercari tries to say different in their contract. There's also a $2 fee if a direct deposit transfer is rejected by your bank. There is no buyer protection on this site. Think again. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. 1. Mercari will email you a shipping label. I always add the 3 hashtags sellers are allowed to use. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. DONT USE!!! Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. It is essential to note the item ID found in the message you received about the removed listing. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. Then click on edit profile to make these changes. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. Good info. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. Here is a list of some of the most popularly-bought categories on the app: One of the best things about Mercari is that this is the selling app that allows you to sell items you dont need directly from your smartphone. Call a lawyer. I bought a camera lens and asked if it fit my camera. ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. Wont even release funds for items people received. Therefore, you can take two approaches to sell your products on Mercari. Payments are processed on the site, preventing fraud or scamming people through the site. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. Hi, Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. Sell it at a yard sale or better it , destroy it so no one else gets suckered. This info also enables your results to appear when users use filters while shopping. Do you know if Mercari authenticate is legitimate? Please, let me know in the comments below. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. If you want the easiest shipping method, use Mercari Shipping. Digital items - any items where the order is fulfilled electronically or After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Can you sell replicas on Mercari? Know the laws in your state!???????? Again MERCARI IS NOT SAFE. It has an easy-to-use interface and readily customizable tools. Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. This will be my first-time. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. We recommend opting into messages from our team to stay up-to-date on your listings and orders. Firearms and firearm parts; including airsoft and bb guns. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). It is a legitimate e-commerce marketplace that connects buyers and sellers. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Moreover, you can also sell your unused items here. One arrived, dead. Amazon I never used just because I dont really like Amazon as a company. Mercari failed to protect the buyer despite what they claim. This could include: "Imitation Apple earpods" To make it clear any illegal condition in a contract is a VOIDED CONTRACT! I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. My package shows only the first shipped entry without any updates. What happens if you sell replicas? It is not a safe platform for buying. Thank you Kitty for sharing your experience! Someone could report you at anytime for counterfeit and you will be screwed. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. Describe the items you are selling in detail. Can I sell replica items if I state that the item is a replica or fake? They actually follow through with their protection. 06:58 AM. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. I received synthetic hair today not worth more than $10. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. I made a purchase the person only shipped part of the order, then they delayed by saying they were going to check with UPS. You can now start listing, buying and selling on Mercari. Still easily. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. Huh? I was scammed by a seller on Mercari. He even went so far as having the post office send me a tracking number which turned out to be invalid. My son does not have his item or the payment for it. I have taken in all aspects of Mercari. As far as Im concerned Mercari is the pits. There is basically no way to contact the compliance team and talk to them directly. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Never have they released money to a seller the day you bought it!! In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. . For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. Save yourself some real money and buy on eBay. List it and you could get suspended. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Only buy from seller have all 5 stars review at least a few review Period. If you want to save the most (usually a few extra dollars), use Ship on Your Own. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. The app is easy to use and once you have everything set up you are ready to start selling. Mercari is a popular e-commerce platform in Japan in recent years. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. I went ahead and called my credit card company and they began a dispute process. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. Selling things you no longer need is not only a great way to clear your space and make room for yourself, but its something really anyone can do, right from home. I had the same exact issue. So, to the question is Mercari legit?, the answer is definitely yes. Buyer beware. On the 9th Mercari responded the following: If they lied about receiving it then how did they send it back? OneShop is a financial technology company, not a bank. Good customer service also leads to quicker sales. . Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. I just want to protect people like that. Knives, such as switchblades, hunting knives, pocket knives, butterfly They simply issued a credit and well, done! tracking number incorrect, ordered a few weeks ago, still hasnt come. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. Last week I was reported for counterfeit items and my account was suspended. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. ', Press J to jump to the feed. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. No problem I could probably repurchase if I wanted to (havent yet). It really helps to round up a few items at once, so you have a batch to start. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. Once shipped, the seller confirms the shipment. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Check out our blog on how to get started selling (hint: its simple).. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). Mercari itself is a legit e-commerce marketplace to buy and sell products. on such as: Ebooks, PDF files, user generated content (UGC) or items for online bonds, stocks, etc. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Policies are misleading and they dont follow through with buyer protection. Mercari provides labels for the shipping chosen by the buyer when your item sells. Never send items directly from the manufacturer (avoid drop shipping). I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). Payments are processed on the site, preventing fraud or scamming people through the site. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. Mercari itself is a legit e-commerce marketplace to buy and sell products.