Posted: (6 days ago) WebAverage Sykes Enterprises, Incorporated Customer Service Representative hourly pay in the United States is approximately $12.10, which is 15% below the national average. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. Job Description. Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. A customer service representative (CSR) is an individual who interacts with customers on behalf of the company, usually to address their concerns. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. This job was posted on Wed Mar 30 2022 and expired on Mon Apr 04 2022. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. JOB TITLE: Customer Support Advisor. ), $16.00 Join us as a Customer Service Representative at our Hazard location! Find out if you meet the requirements! SYKES is currently looking for Customer Service Representative - Remote near Cincinnati. Address: 101 Sykes Blvd. Apply to Concierge, Finance Agent, Patient Care Coordinator and more! In this role, you will work as a Customer Support & Travel Agent for one of our clients, in the aviation industry. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. With Sitel, a global leader in customer experience management, you can deliver exceptional experiences for our clients' customers - all from the comfort of your own home! Required qualifications, skills and experience. Easy Apply 26d ago S 4.0 Per Hour (Employer est. Customer Service Customer Support Job Description Customer Focus Communication Composure Problem Solving Flexibility German proficiency level C1. City: Chavies Required Language. c***@sykes.com. Sykes CUSTOMER SERVICE REPRESENTATIVE - 57.8k* Pay (Sykes) - Start ASAP! What unites us as a SYKES family? Act as the company gatekeeper. rights reserved We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Permanent + 1. Does the customer experience landscape look the same in every country? As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. Cristine Brack is a Customer Service III at Sykes based in Tampa, Florida. Sykes employees with the job title Customer Service Agent make the most with an average hourly rate of $11.91, while. WebBanking Customer Service Representative. Helping customers with their Ancestry account. It was a wonderful 19 years that I will treasure for the rest of my life, I loved working at Sykes, I loved the company, I would work for them still if they didnt go bankrupt, Great to work at Buckingham palace with quality tradesmen. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. Description. Customer service reps are the front lines of service providers in customer support. Per Hour (Employer est. Lokasi kerja di Muntinlupa. I hung up on a guy that was screaming and cussing at me and I got fired. This is the right job for you if you're able to: Provide a Windows 10 computer you can use for work, Empathize and be friendly with people you've never met, This position requires that you provide your own computer, Desired qualifications, skills and experience. Posted: (3 days ago) Customer Service Representative job title, Business Support Companies& Consulting Companies, Great place to work as long as you don't get upset with customers, Helping customers navigate TurboTax: rewarding, Executive assistant to the CEO and president, A very enjoyable and productive and valuable 19 years. Hiring Group: Agent Begin a remote-based career with a team that pioneered work-at . Our people are our greatest asset. Customer Service Representative Jan 2013 Sep 2013 Experian Van Buren, AR. New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. Is your business falling into a CX technology trap? A Customer Service Representative is a job that requires the ability to handle multiple tasks. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Basic understanding of technical troubleshooting. Cristine Brack's Phone Number and Email Last Update. 24 jobs at Sykes Enterprises, Incorporated. The guys are a friendly bunch ,very helpful when you need help when completing a work task. Sykes Enterprises, Incorporated insights Based on 2,867 survey responses Areas for improvement Sense of belonging General feeling of work happiness Overall satisfaction Fun Place CSR - Customer Service Representative (Current Employee) - Lakeland, FL - February 14, 2023 Fun loving place to work. Show more Show less Seniority level Mid-Senior level . Document customer inquiries, correspondence and follow-up as necessary. Get notified about new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. Does the customer experience landscape look the same in every country? Select one or more posts to update this view. Sign in to create your job alert for Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Danish Speaking Customer Service Representative for a Gaming-client Sitel Group (previously Sykes) Larnaca, Larnaca, Cyprus 8 hours ago Be among the first 25 applicants Sign in to save Customer Service Representative at Sitel Group (previously Sykes). SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Support from Team leader, HR and great colleagues! Polish. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. Search Sykes Customer Service Representative jobs to find your next Sykes Customer Service Representative job Near Me. Full job description and instant apply on Lensa. WebJob Description JOIN US AS A FINANCIAL SERVICES REPRESENTATIVE TO ASSIST CUSTOMERS IN OBTAINING BANKING INFORMATION AND PROVIDE CUSTOMER . 826,338 Sykes Customer Service Representative jobs hiring Near Me. Job Description Indeed.com Jobs View All Jobs SYKESHome Reliable Solutions for Customer Service | SYKES SYKES is proud to be an equal employment opportunity employer. $14.00 Really enjoyed being a Customer Service Agent for Sykes/TurboTax. Similar Jobs. Service client - Tltravail. Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. View Job description, benefits and responsibilities. SYKES Home seeks qualified individuals and places Bilingual Customer Service Reps in roles that best fit their qualifications. I have been told they learned more from me then in class. Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) Phone (479)784-8600. Review customers' accounts to ensure that accounts are up to date and billing is. We are looking for an enthusiastic Czech/Slovak Speaking Level 1 Agent to join our Service Desk team in Budapest and as a part of a team provide professional back and front office service function for our client's project - in line with the contractual agreements. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Job was secure and the team was very supportive. Support from Team leader, HR and great colleagues. French Speaking Permanent Customer Service Representative. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Job Responsibilities / Benefits. SYKES is now a part of Sitel Group ! Job Description. We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. Larnaca, Larnaca, Cyprus, Join to apply for the Customer Service Representative role at Sitel Group (previously Sykes). Experience. Where. ***URGENT!!! Unfortunately, call volume plummeted. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. I got to work with some very cool people. SYKES is the best company where you can work, learn . If you meet those criteria, you can be very successful in this role. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. SYKES Easy 1-Click Apply. Customer Service Representative in Boydton, VA Expand search. By continuing to explore our website, you agree to our use of cookies. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. WebAbout SYKES SYKES is now a part of Sitel Group! 11/21/2022 11:27 PM. Description. Depending on location, employees are eligible for free tuition after one year of employment to work toward their online degree at University of Arizona Global Campus. Business Support Companies, Consulting Companies, Customer Service Representative job title. Employment Type. Join or sign in to find your next job. Working from home was extremely convenient and financially valuable with gas prices going up so dramatically. Received two performance bonuses along the way. KEY NOT FOUND: ei.filter.lock-cta.message. ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide. Salary: 25,000 - 50,000 PHP Sykes Philippines Muntinlupa City Posted February 8, 2023 Apply Now Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! Sykes Customer Service Representative in Larnaca . Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. Good place to work and helpful. Your interest in Sitel has come at an exciting time in our history. Seasonal Customer Service Representative. 20,000 a year. Navigate through multiple systems. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. $14 an hour. Join us as a Remote Customer Service Representative in Canada to answer questions and provide solutions to customers from the safety & comfort of your own home. Sykes Philippines Makati City . Handle product recalls. John H. Sykes created the firm in 1977 in Charlotte, North . SYKES: Customer Service Representative job in Miami, FL. . . By clicking Agree & Join, you agree to the LinkedIn. SYKES is now a part of Sitel Group! The most important task, however, is to give the customer a pleasant experience and a positive feeling. Join Our Multicultural team now, send in your application! REPORTS TO: Account Supervisor. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy. Lensa, Inc. - Lensa is a job search engine. We are looking for a few Customer Service Representatives to join our team of incredible people. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. State/Province: Kentucky We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. Description. Responding to inventory management inquiries; Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. 8 hour shift. Friendly office and birthday get together between teammates, Food was expensive and when it snowed transportation was horrible. Understand and strive to meet or exceed metrics while providing excellent customer service. Your interest in SYKES has come at an exciting time in our history. How we act, how we make decisions and who we are, regardless of tenure or title. Web78 Sykes Customer Service Agent I jobs available on Indeed.com. Our company offers customer service solutions, tailored to the unique needs of our clients. Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Solutions built by operations for CX success. I loved working there. Remote. Email. It was hard for my customers to understand me sometimes. EOE including Disability/Protected Veterans. Browse Sykes Customer Service Representative jobs Near Me and apply online. Mohon jawatan kosong Customer Service Representative - CSR Alabang! Site: Chavies Jobs People Learning . Remote Healthcare Customer Service Representative job in Atlanta, GA. View Job description, benefits and responsibilities. SYKES-Sitel Cyprus is equal opportunity employer. Customer Service III at Sykes . Flexible work hours good balance between business and personal life phenomenal culture. Recommend them highly. Work with us and you'll enjoy: Was offered a transfer but was unable to accept because I can only commit to part time hours. Customer Service Agent Jan 2014 Aug 2014 Sykes Fort Smith, AR. Suggest solutions when a product malfunctions. Canada. Job description SUMMARYProvides customers and end users with customer, product and/or technicalsupport by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following . Password - SYKESATC. SYKES in Malvern is seeking to hire people with a passion for helping people one caring interaction at a time. Visit the Career Advice Hub to see tips on interviewing and resume writing. Full time. 8 hour shift. Description. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. Not all benefits are available to all associates orlocations, Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Be a part of a company committed to diversity, economic empowerment, andcommunity. This is one of the best companies Ive ever worked for the people are wonderful the culture is wonderful I was very sorry to see it end due to a business acquisition my job was eliminated in the company was dissolved. Your task will be to promote services to existing clients. Previous experience in Customer Service, preferably in the Financial industry; Computer literate: Word-processing, Excel, internet and general systems usage; Ability to work under pressure, detail oriented and flexible. WHY YOU SHOULD JOIN SYKES People who call you can say anything they want to you and sometimes it gets pretty bad. , Posted: (4 days ago) By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Our company offers customer service solutions, tailored to the unique needs of our clients. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Posted: (3 days ago) This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. - SYKES di Sykes Philippines. You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) Jobs View All Jobs. The opportunity to advance was available to everyone and it was genuinely fun at times. SYKES was a job that i learned a lot. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Great place to work. WebAssist customers with inbound customer service tasks over the phone. Find out if you meet the requirements! Handles complex product . Special discounts and offers with local restaurants, cafes, gyms and many more, Modern, newly renovated, and centrally located office, Help with local administration such as opening a bank account and immigration forms, Monthly SYKES activity day (exploring Cyprus). Being a resident from France and working in Holland ( Netherlands) at the time a men field it was a wonderful experience. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. What does a Customer Service Representative do? Remote in Spartanburg, SC 29316. As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to , Posted: (3 days ago) Per Hour (Employer est. Advise customers of the most appropriate options/solution. SYKES Our ideal candidate should have the below traits: Is English native (additional languages are considered an advantage), Is service oriented and has great interpersonal skills, Has strong communication and problem-solving skills. SYKES-Sitel Cyprus is equal opportunity employer. Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. SYKES Enterprises Easy 1-Click Apply. Sign in to create job alert 9,000+ Customer Service Representative Jobs in Canada (731 new) Customer Service. Job Description. Get notified about new Customer Service Representative jobs in Canada. Click the link in the email we sent to to verify your email address and activate your job alert. Strong interpersonal, communication and customer service skills. Explore Careers with SYKES Dynamic opportunities to grow. I still loved this job. At SYKES, we help people one caring interaction at a time - that includes you! Sykes Enterprises, Incorporated 3.3. WebJob description Your interest in SYKES has come at an exciting time in our history. Responding promptly to customer inquiries. COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Permanent. Click herefor more information on our Cookie Policy and Privacy Policy. WebDetails About sykes customer service agent job description . This is a work-at-home position, the location . Want to know more about this vacancy? Job description for customer service job. Our company offers customer service solutions, tailored to the unique needs of our clients. - CareHealthJobs, Sykes Customer Service Agent Job Description, Customer support specialist job description. At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Seasonal Tech Support Representatives to support high-volume . Explain to the customer terms of conditions. Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. SYKES Interview questions for Customer Service Representative at SYKES We analyzed 287 interview reviews for Customer Service Representative at SYKES from various job sites, social network groups and forums. SYKES is the best company where you can work, learn and grow. Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants Engage via Email. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (6 days ago)